NAPLEX By KnowFully Return Policy

We’re confident that our product is the best way to prepare for the NAPLEX, with adaptive technology that tailors your learning to you. If you are unhappy with your product, we welcome you to reach out to us at We may be able to help you with study strategies, tips on how to best leverage our software, or other suggestions that could improve your study experience. If you’re still not sure if we’re the right fit for you, we’ll gladly refund your course fees as follows:

  • Refunds must be requested within 10 days of order placement date.
  • Refunds will not be issued if cancellation is made after 10 days.
  • To qualify, students must not have used any practice exams.

To initiate a return or if you have any questions, please contact our KnowFully Healthcare Education Customer Success team at